{"id":1938,"date":"2026-05-25T10:30:00","date_gmt":"2026-05-25T08:30:00","guid":{"rendered":"https:\/\/cybsyn.com\/everything-you-need-to-know-about-your-cybsyn-account\/"},"modified":"2026-05-26T15:49:03","modified_gmt":"2026-05-26T13:49:03","slug":"everything-you-need-to-know-about-your-cybsyn-account","status":"publish","type":"post","link":"https:\/\/cybsyn.com\/en\/everything-you-need-to-know-about-your-cybsyn-account\/","title":{"rendered":"Everything you need to know about your CybSyn account!"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dear customers,<\/p>\n\n<p class=\"wp-block-paragraph\" id=\"isPasted\">Everything, everything, everything\u2014you will know all about&#8230; <a href=\"https:\/\/cybsyn.com\/mon-compte\/\" target=\"_blank\" rel=\"noreferrer noopener\">your CybSyn account<\/a> with this email (so a word of advice: keep it safe!)<\/p>\n\n<p class=\"wp-block-paragraph\">First of all, of course: log in to <a href=\"https:\/\/cybsyn.com\/mon-compte\/\" target=\"_blank\" rel=\"noreferrer noopener\">your CybSyn account<\/a> with your username and password.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>My subscriptions:<\/strong><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Where all your&#8230; subscriptions are summarized. Quite a surprise, isn&#8217;t it?  <\/p>\n\n<p class=\"wp-block-paragraph\">If you wish to renew one, for example, click &#8220;VIEW&#8221; to the right of the relevant subscription, then &#8220;RENEW NOW.&#8221; Then simply follow the instructions. And there you go, all set!  <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>My wallet: <\/strong><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Access to your prepaid account to store your cash, funds, and dough while waiting for an automatic payment. Scrooge McDuck couldn&#8217;t have done it better. <\/p>\n\n<p class=\"wp-block-paragraph\">Useful for facilitating your subscription renewals and thus better budgeting and forecasting future expenses, while avoiding multiple transfers and calculating business days, holidays, etc.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>My orders:<\/strong><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">The page that displays all your orders, past and present, along with their invoice as soon as payment is made.<\/p>\n\n<p class=\"wp-block-paragraph\">The order status is even specified:<\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; &#8220;pending payment&#8221; (= we are awaiting your validation and choice of payment, namely by bank transfer or via the wallet); <\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; &#8220;on hold&#8221; (= we are awaiting receipt of your bank transfer); <\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; &#8220;failed&#8221; (= the automatic renewal with your wallet failed because the balance was insufficient. You must top up your wallet and pay for your &#8220;failed&#8221; order); <\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; &#8220;processing&#8221; (= we have received the funds and are processing the services included in the order); <\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; &#8220;completed&#8221; (no explanation needed, right?).<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Support: <\/strong><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Our Legendary Support&#8230; A problem, a question? <\/p>\n\n<p class=\"wp-block-paragraph\">You can write to us in this area (= open a ticket) by specifying:<\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; the urgency level: high (= &#8220;to be processed no later than within 48 hours&#8221;); medium (&#8220;it can wait a bit but not too long,&#8221; i.e., within 4 days); low (&#8220;I want this within the week&#8221;)<\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; the category: hosting; SEO; support; CybSyn account management; other (if you want to be original&#8230;)<\/p>\n\n<p class=\"wp-block-paragraph\">From <strong>9 AM to 6 PM on business days<\/strong> for all requests. <strong>Exception <\/strong>made for<strong> hosting<\/strong>, for which there are no set hours as we know how urgent it can be.<\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; The Boss even thought of adding the possibility to upload files (images, screenshots, for example) so that you can best explain your issue and we can resolve it as quickly as possible.<\/p>\n\n<p class=\"wp-block-paragraph\">My settings: <\/p>\n\n<p class=\"wp-block-paragraph\">The page containing your best profile as well as your billing address.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>Your attention, please!<\/strong><\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"wp-block-paragraph\">Regarding payments: <\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; In order to guarantee you the best prices, we currently only offer bank transfer via our SEPA IBAN, which will be revealed to you as soon as you have validated your order.<\/p>\n\n<p class=\"wp-block-paragraph\">&#8211; It is important that you validate <strong>the order<\/strong> to generate the order number, which must be specified as a reference on your bank transfer.<\/p>\n\n<p class=\"wp-block-paragraph\">Any new subscription <strong>paid via the wallet<\/strong> will be set to automatic renewal by default.<\/p>\n\n<p class=\"wp-block-paragraph\">To switch back to manual mode, simply uncheck the activation button corresponding to that &#8220;active&#8221; subscription in the &#8220;My subscriptions&#8221; tab, and vice versa if you wish to switch back to automatic payment mode with the wallet.<\/p>\n\n<p class=\"wp-block-paragraph\">Do not hesitate to <a href=\"https:\/\/cybsyn.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact us for any further information<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everything, everything, everything\u2014you will know all about&#8230; your CybSyn account with this email (so a word of advice: keep it safe!) <\/p>\n","protected":false},"author":1,"featured_media":1939,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67,1],"tags":[],"class_list":["post-1938","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-my-account","category-non-classe"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Everything you need to know about your CybSyn account! 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